ph22 Privacy Policy – Your Data, Your Rights

This Privacy Policy describes how ph22 collects, uses, stores, and protects the personal information of members and visitors who access our platform in the Philippines. It applies to all interactions with ph22, including account registration, wagering activity, use of the Casino and Sports Events sections, participation in the Rewards programme, and any communications you send to our support team. By registering for a ph22 account or continuing to use the platform, you acknowledge that you have read and understood the practices described in this policy. We are committed to handling your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and any applicable implementing rules and regulations. If you do not agree with any part of this policy, you should discontinue use of the ph22 platform and contact our support team to request account closure.

• This policy applies to all ph22 members registered in the Philippines.
• It covers data collected via the website, mobile browser, account forms, and support channels.
• ph22 complies with the Philippine Data Privacy Act of 2012 (RA 10173).

When you create a ph22 account, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued identification document when you complete our identity verification process, which is required for all members before withdrawals can be processed. In addition to information you provide directly, we automatically collect certain technical data when you access the ph22 platform, such as your device type, operating system, browser version, IP address, and session timestamps. This technical data helps us maintain platform security, detect unusual activity, and optimise the mobile experience for Filipino members. We may also collect information about your wagering activity, transaction history, and Rewards programme interactions in order to administer your account accurately and fulfil our regulatory obligations.

• Registration details: name, date of birth, email, mobile number, address.
• Identity verification documents required before withdrawal processing.
• Technical data: device type, IP address, browser, session logs.
• Wagering history and transaction records for account administration.

ph22 uses the personal information we collect for a set of specific, clearly defined purposes that are directly connected to operating a legitimate online entertainment platform in the Philippines. Your data is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and provide access to sports wagering, casino-style games, and the Rewards programme. We also use your information to comply with our legal and regulatory obligations, including anti-money laundering checks, responsible gaming monitoring, and reporting requirements under Philippine law. Your contact details may be used to send you important service communications, such as account notifications, security alerts, and updates to these policies — these communications are not optional and are required for the safe operation of your account. ph22 does not use your personal data to serve third-party advertising, and we do not sell, rent, or trade your information to any external marketing organisation.

• Account creation, identity verification, and transaction processing.
• Anti-money laundering compliance and responsible gaming monitoring.
• Essential service communications: security alerts, policy updates.
• ph22 does not sell or share your data with third-party advertisers.

ph22 shares member information only in limited circumstances and only where it is strictly necessary or required by law. We may share your data with trusted payment processing partners who facilitate deposits and withdrawals in Philippine pesos on our behalf; these partners are contractually bound to handle your data securely and only for the purpose of processing your transaction. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, a valid legal order, or in connection with the investigation of fraud or other prohibited conduct. In the event that ph22's business is acquired, merged, or restructured, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your personal information with any third party for their own marketing or commercial purposes under any circumstances.

• Payment processors: limited to transaction facilitation only.
• Regulatory and law enforcement authorities: only when legally required.
• Business successors in the event of a merger or acquisition.
• No sharing with third parties for marketing purposes — ever.

ph22 retains your personal data for as long as your account remains active and for a defined period after account closure, as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and wagering history are typically retained for a minimum of five years following account closure in order to satisfy anti-money laundering and financial record-keeping requirements. Technical log data, such as IP addresses and session records, is retained for a shorter period and is used primarily for security monitoring and fraud detection purposes. When personal data is no longer required for any legitimate purpose, ph22 will securely delete or anonymise it so that it can no longer be linked to any individual member. All stored data is protected using industry-standard encryption and access controls to prevent unauthorised access, disclosure, or modification.

• Active accounts: data retained for the duration of the account relationship.
• Post-closure: transaction records kept for a minimum of five years.
• Technical logs retained for shorter periods for security purposes only.
• Redundant data is securely deleted or anonymised when no longer needed.

Under the Philippine Data Privacy Act of 2012, all ph22 members have specific rights regarding their personal information that we are committed to upholding. You have the right to be informed about how your data is being processed, the right to access a copy of the personal information ph22 holds about you, and the right to correct any inaccurate or outdated information on your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact the ph22 support team; we will respond to all verified requests within a reasonable timeframe in accordance with applicable Philippine regulations.

• Right to be informed, access, and correct your personal data.
• Right to request deletion or blocking of data no longer needed.
• Right to lodge a complaint with the National Privacy Commission (NPC).
• Submit data rights requests through the ph22 support team.

ph22 uses cookies and similar session technologies to ensure that the platform functions correctly on your mobile browser and to maintain the security of your login session while you are active on the platform. These essential cookies do not track your browsing activity outside of ph22 and are deleted when you close your browser session. We do not use any third-party advertising cookies, retargeting pixels, or cross-site tracking technologies on the ph22 platform. We may collect anonymised, aggregated analytics data — such as general page visit counts and feature usage patterns — solely for the purpose of improving platform performance and the experience of Filipino members. You can manage cookie preferences through your mobile browser settings, though disabling essential session cookies may affect your ability to log in or use certain platform features.

• Essential session cookies only — no third-party ad or tracking cookies.
• Anonymised analytics used to improve platform performance.
• Cookie preferences can be managed via your mobile browser settings.

ph22 may update this Privacy Policy from time to time to reflect changes in our platform, business practices, or applicable Philippine law and regulations. When we make material changes to this policy, we will notify registered members via email or through a prominent notice on the ph22 platform prior to the changes taking effect, giving you the opportunity to review the updated terms. The date at the top of this page indicates when the policy was last revised, and we encourage all members to review the Privacy Policy periodically to stay informed about how their data is protected. Continued use of the ph22 platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you have any questions about this policy or about how ph22 handles your personal data, please contact our support team directly.

• Policy updates will be communicated to registered members in advance.
• The effective date at the top of this page shows the latest revision.
• Continued use of ph22 after updates constitutes acceptance of the revised policy.